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PR: 6
eCRMGuide
Customer Relationship Management in the E-Business World
http://www.ecrmguide.com/ [Detail ]
 
PR: 6
Precision Response Corporation
A provider of technologies and programs that emphasize the preservation and enhancement of customer relationships.
http://www.prcnet.com/ [Detail ]
 
PR: 6
Customer Service Week
Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.
http://www.csweek.com/ [Detail ]
 
PR: 6
The Customer Champion Institute
Provides consulting, training, and publication services to improve customer relationships and loyalty.
http://www.customerchampion.com/ [Detail ]
 
PR: 6
CustomInsight Internet Surveys
Create and administer internet-based surveys for any purpose. Ideal for customer satisfaction surveys, employee satisfaction surveys, 360 feedback, market research.
http://www.custominsight.com/ [Detail ]
 
PR: 6
eLoyalty
Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics.
http://www.eloyalty.net/ [Detail ]
 
PR: 6
Phone Pro
Telephone skills training. Testimonials, course descriptions, client list, staff biographies, and contact information.
http://www.phonepro.com/ [Detail ]
 
PR: 6
Service Quality Institute
Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
http://www.customer-service.com/ [Detail ]
 
PR: 6
Motivational Training Center
Provides customer service training and motivational seminars.
http://www.thechickenlady.com/ [Detail ]
 
PR: 6
Workplace Conflict Resources
Focus on conflict at work, particularly with customers. Free articles and help on all aspects of conflict with customers and how to avoid.
http://work911.com/conflict/ [Detail ]
 
PR: 6
Customer Service Training-Guaranteed
Measure-X training will shows how to measure satisfaction and retain customers longer.
http://www.measure-x.com/ [Detail ]
 
PR: 6
Customer Service University
Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available.
http://www.customerserviceuniversity.com/ [Detail ]
 
PR: 6
Adams Research Group
Helps organizations improve performance and customer service.
http://adamsresearchgroup.com/ [Detail ]
 
PR: 6
Customer Service Training and Articles
Customer service training and free articles.
http://www.proedgeskills.com/customer_service_training.htm [Detail ]
 
PR: 6
Impact Learning Systems
Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
http://www.impactlearning.com/ [Detail ]
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